Terms and Policies
Use the documents below when evaluating, building and operating a Requidex integration.
Contractual and privacy documents
| Document | Purpose |
|---|---|
| Requidex Terms and Conditions | Platform terms, including section 11 on Open API use |
| Applicable Order Form and API-access arrangements | Agreed commercial scope and any specific service requirements |
| Privacy Policy and applicable data-processing agreement | Privacy information and the relevant data-processing framework |
| API Terms and Conditions | API-specific access conditions and operating responsibilities |
The API documentation accompanies the applicable contractual documents. Confirm pricing, liability, service commitments and any bespoke requirements through your Requidex commercial contact and the written agreement.
Technical and operating guidance
| Document | Purpose |
|---|---|
| Developer Guidelines | Integration architecture, synchronisation, safe writes, recovery and production operations |
| Security | Credential handling, access boundaries, sensitive data and incident response |
| Authentication | Obtaining and using keys, access restrictions and credential lifecycle |
| Rate Limits | Quotas, reset behaviour and handling throttled requests |
| Webhooks | Signature verification, event delivery, retries and receiver design |
| Data, Security & Privacy | Considerations when connecting your own AI services and custom integrations |
Changes and questions
Review technical changes through Versioning, the Changelog and the published OpenAPI specification. Refer to the contractual documents for their notice and change provisions; a changelog entry is technical release information.
For technical questions, contact support@requidex.com with redacted diagnostics. Use your Requidex commercial contact for contract and pricing questions.